Shipping policy

Production & Processing

Many Huffer’s Crafted Works products are personalized or made to order. Most orders are prepared and ready to ship within 5–7 business days after the order is received.

Production time is separate from carrier transit time. Business days do not include weekends or applicable holidays.

Orders involving custom artwork, logos, photographs, large quantities, or projects requiring customer approval may require additional production time. When additional time or information is needed, we will contact you.

Standard Shipping

We currently ship within the United States.

Standard shipping is $8.00 per order. Orders of $70 or more qualify for free standard shipping.

Carrier transit begins after production and processing are complete. Delivery dates shown during checkout are estimates and are not guaranteed.

Tracking

When tracking information is available, it will be provided after your order has been prepared and shipped. Please allow time for the carrier to register the shipment after a label is created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, contact Huffer’s Crafted Works as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee changes after an order has entered fulfillment or been transferred to the carrier.

Additional shipping charges resulting from an incorrect or incomplete customer-provided address may be the customer's responsibility.

Carrier Delays

Once a package has been transferred to the shipping carrier, transit times can be affected by weather, holidays, service disruptions, and other circumstances outside our control.

If your tracking information indicates an unusual delay, contact us and we will help you review the shipment information and determine the appropriate next step.

Lost or Damaged Packages

If an order arrives damaged, please contact us promptly and include your order number, a description of the damage, and photographs of the product and packaging when possible.

If tracking indicates that a package may be lost in transit, contact us so we can review the shipment and work with the carrier as appropriate.

We evaluate lost and damaged shipment issues individually before determining the appropriate resolution.

Custom & Business Orders

Large-volume, corporate, event, and other custom projects may require different production and shipping arrangements. Shipping requirements for these projects can be discussed during the project-review process.